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Shipping Policy

Shipping Policy

  • Handling Time: We have a handling time of 3 to 5 business days before your products are shipped. Our team strives to ship out orders within 24 hours or by the next business day. If an order is placed on a Saturday after 11 AM, it will likely be shipped on Monday.

  • Shipping Delays: While we aim to dispatch your order promptly, we do not control delivery times once the package is with the carrier. Delays may occur with USPS, UPS, FedEx, or DHL, and we are not responsible for any such delays.

  • Delivery Time: Typically, our products are shipped within 24-48 hours, and delivery takes between 10-20 business days, depending on the carrier.

If you have any questions, please contact us at info@bestproductsnetworks.com.

Return Policy

We understand that sometimes a return may be necessary. Here are the details:

  • Return Window: You can return backdrops within 7 days of purchase.

  • Return Shipping Fees: You are responsible for the cost of return shipping.

  • Processing Fee: A $3 processing fee will be deducted from the refund.

  • Product Condition: Products must be in new, unused condition. Items with a custom logo are non-returnable.

  • Refund Process: Once the returned product is received, a refund (excluding shipping fees) will be issued to your original payment method (credit card or PayPal) within 10 business days.

  • Shipping Issues: If you receive incorrect or missing items, please report the issue within 72 hours of receiving your package.

For returns or shipping issues, please contact us at info@bestproductsnetworks.com.